Daryl Landau, M.A., M.Sc., Acc.FM.

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In many different ways, I have been helping people in workplaces, families and communities to resolve their differences for over ten years.  Clients tell me that my strengths are my ability to get to the heart of a complicated problem, and my straightforward, transparent approach.  I do not adopt the role of “the expert” but instead establish a collaborative relationship with my clients to share expertise and jointly explore the problem’s complexity.  

With over two hundred hours of mediation training and a M.Sc. from the Institute for Conflict Analysis and Resolution at George Mason University (to add to an M.A. in History), I embarked on my conflict resolution career over ten years ago.  I became a volunteer mediator with two community organizations, resolving neighbour disputes and complex organizational conflicts, and facilitating community meetings.  I also received my Accredited Family Mediator (Acc.FM.) credentials after completing a hundred-hour internship. 

In 2001, I co-authored a book titled From Conflict To Creativity that offers guidance on how to manage dysfunctional workplace conflict, and on how to harness conflict as a positive source for innovation.

The next year, I went to work at the Ontario Human Rights Commission as a Mediation Officer. My role was to screen cases and recommend acceptance or rejection, and to mediate resolutions. Since returning to my consulting practice, I have been mediating, investigating, advising, and training people on human rights and workplace bullying.

I regularly train new mediators in public programs on "Conflict Management and Mediation.”  I have been doing this for many years, as part of a family business that grew into a partnership with Conrad Grebel University College and Agree, Inc.
I also help families, couples and individuals who have personal or interpersonal challenges.  I completed a one-year Brief and Narrative Therapy program at the Hincks-Dellcrest Institute and was a volunteer counsellor at the West-End Walk-In Clinic for a year before beginning private counselling.  I am a member of the Ontario Association of Consultants, Counsellors, Psychometrists and Psychotherapists.  My particular focus is working with intercultural couples, and separating couples.

Several activities reflect my interest in complex, politicized disputes:  I chair the Public Conflict Section at the ADR Institute of Ontario; I taught Community Conflict Resolution in the undergraduate program of Conrad Grebel (U of Waterloo); and I am writing about issues of public protest and nonviolences.  

I will be keen to get to know about you and your talents.  Together, we can make a difference. 

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